Flood or water damage can be disastrous for any property, as even minor flooding from a burst pipe, leaking appliance, or overflowing bathtub can cause serious structural problems and lead to mould growth. Long after the floodwaters have receded, homes affected by flood or water damage often develop a persistent musty, mildew odour that can be difficult to eliminate. Beyond the health risks, there’s also the financial burden of cleaning, repairing, and replacing items damaged by flood or water damage, leaving many homeowners wondering whether they should replace their carpets and furnishings altogether.

If your carpet has been wet for more than 48 to 72 hours, it’s often best to prepare for replacement, especially if it has multiple layers of padding underneath. Moisture trapped beneath these layers can promote mould growth, which can begin spreading within just two days. Once mould develops, it becomes extremely challenging to remove completely. However, with prompt and professional treatment, an experienced restoration company can often save your carpets and other materials affected by flood or water damage.

Acting quickly after flood or water damage is essential to reducing long-term risks and repair costs. The longer water sits, the more it seeps into floors, walls, and foundations, causing hidden damage that can lead to costly structural repairs later on. This is why it’s always advisable to contact a certified flood or water damage restoration company immediately. Professionals have the right tools, drying equipment, and antimicrobial treatments to restore your property safely and effectively.

If your home or business has recently been affected by flood or water damage, don’t wait for the problem to worsen. Contact your local restoration experts as soon as possible to assess the situation, remove moisture, and prevent mould and odours from taking hold. With professional care, your property can often be restored to its original, healthy state — saving you both time and money.

Tips on how to clean up after a flood or water loss.

  • Do not enter any room or building.
  • If you’re unsure of its condition, call a professional,
  • Consider shutting off the power and water supply if it’s safe to do so.
  • If the water source was from a sewer or a toilet, it is highly recommended to call an expert.
  • Dirty water contains bacteria and can be extremely dangerous to your health.
  • Check under beds and in closets for wet items.
  • If possible, pullback wet carpet,
  • Remove the carpet pad and check the moisture level of the subfloor.
  • Place wood blocks and aluminium foil under furniture legs and wet carpet ventilation is the most cost-effective way to dry out structures.
  • keep in mind, Water can travel both vertically horizontally and through walls.

Steamfresh is available to answer your questions 24 hours a day, seven days a week.

Frequently Asked Questions (FAQ)

1. What services does Steamfresh Carpet Cleaning offer?

Steamfresh provides a wide range of expert cleaning and restoration services, including: flood and water damage restoration, upholstery cleaning, tile & grout cleaning, carpet drying services, wet carpet extraction, emergency carpet drying, insurance claims assistance, and more—available across Melbourne.

2. Are you available for emergencies and what are your operating hours?

Yes! Steamfresh is available 24 hours a day, 7 days a week for emergencies—from carpet drying after floods to urgent water extraction.

3. Where are you located and how can we contact you?

Steamfresh is located at 1/30 Tower Court, Noble Park, VIC 3174. You can call 0413 943 154 or email info@steamfreshcarpetcleaning.com.au

4. Why should flood or water-damaged carpets be handled professionally?

Water damage can be deceptively harmful—even minor flooding can lead to structural issues, persistent mould odor, or bacterial growth. Carpets left damp for 48–72 hours risk mold infestation and extensive damage. A professional restoration service like Steamfresh helps reduce these risks and can often save your carpet from being replaced.

5. What should I do before professional help arrives for flood-damaged carpet?

Steamfresh advises:

  • Avoid entering affected areas for safety.

  • Shut off power and water if safe.

  • If water originated from sewage or toilets, call a professional immediately—contaminated water poses serious health risks.

  • Lift wet carpet (if safe), and remove the padding to improve drying.

  • Place wood blocks or aluminum foil under furniture legs to facilitate airflow.

6. How does Steamfresh approach flood and water damage restoration?

They use prompt, safe, and effective restoration techniques to extract moisture and dry carpets thoroughly—helping prevent mould and reducing the need for replacements.

7. What makes Steamfresh stand out compared to competitors?

  • Always available—24/7 service for emergencies.

  • Prompt and professional assistance, especially for flood and water damage cases.

  • Trusted reputation as one of Melbourne’s most reliable services with excellent customer feedback.

8. How can I make an insurance claim for flood or water damage?

Steamfresh offers insurance claims assistance as part of its services—helping you manage the paperwork and processes needed to get your carpet restored quickly.